FAQ

Click Below to Jump to a Topic

 

Top 10 FAQs

Will I work with the same GYST Assistant everytime?


Yes! You will be matched with a GYST Assistant and build a relationship with that one Assistant over time. If you need an extra set of hands you can always request a second GYST Assistant.




Do GYST Assistants work onsite and in person, or virtually/remotely?


All of the above. Our program is designed to include one onsite session each week and we strongly recommend designating at least one day each week that your GYST Assistant will work from your residence. This allows you and your GYST Assistant to establish a cadence and build a strong foundation. You don’t have to be home for that day, but you will know that every Tuesday (or whatever day you choose) your standing set of weekly errands and any other onsite tasks and projects will be advanced or completed. Your GYST Assistant may work remotely between onsite sessions to keep projects moving forward, but GYST is not a virtual assistance service and our program works optimally with an onsite component.




How much does it cost to work with a GYST Assistant and does GYST have usage minimums?


Membership to GYST includes an annual fee of $2,500 and a monthly service package. Our service packages, or levels of engagement, start at a minimum of 40 hours per month for $3,600/month. Read more about our levels of engagement here.




What does my annual membership fee get me?


Your Annual Membership to GYST gives you access to exclusive GYSTList partner offers, enrollment in our Pyggy Bank purchasing program, a 1Password storage vault for use with your GYST Assistant, access to our entire team of GYST Assistants for special events, travel or large projects and simplified project management, powered by Trello. We are always introducing new partners in our GYSTList program and implementing new Client programs that further streamline your work with your GYST Assistant.




How is my privacy protected when I work with GYST?


All GYST Assistants have served in roles where non disclosure was paramount and have a thorough understanding of the boundaries therein. We are happy to consider your personal NDA and have a supplemental NDA available for all GYST Clients. Password storage is facilitated by 1Password, the industry leader in online password management, and our Pyggy Bank allows you to give your GYST Assistant purchasing power without access to your credit card information.




What type of Clients does GYST serve?


GYST Assistants support high net worth individuals and families, public figures, executives and serial entrepreneurs. GYST works best for those who value time above all else, but find themselves spending limited free time on tasks that are not priorities. Our Clients enjoy full lives and rely on GYST Assistants to provide them freedom to focus on what matters most.




How do you match Clients with GYST Assistants?


GYST Assistants are matched with Clients based on experience, skill set, personality and availability. GYST Clients always meet the recommended Assistant before officially beginning work together.




Where do you find GYST Assistants and how are they assessed for hiring?


GYST Assistants have at least 2 years of experience working in a personal or executive assistant role for a prominent individual, family or celebrity before coming to GYST. Most of our Assistants are referred by current Assistants or find us themselves. All GYST Assistants engage in our 5 step assessment program which includes several interviews, 5 reference checks and background checks.




Are GYST Assistants on call or on demand?


Our Assistants are not on call. GYST Assistants are reasonably available from 8am-6pm M-F, and weekends on request, but are not the right solution if you need exclusively urgent and of the moment support. You can expect a response from your GYST Assistant within 24 hours, and most often, within 4 hours and you always have the GYST Team behind you. For occasional urgent and of the moment requests, please contact your Account Manager.




How do I apply to become a GYST Assistant?


Carefully review our requirements here and use this link to apply.





 

Getting Started

I’m interested in working with a GYST Assistant. How do I learn more?


Submit your information here and we will be in touch to schedule a quick phone call to learn more about your goals and share more about GYST.




How long does it take to get started?


From your initial outreach to GYST to your first working session you should expect about 14-20 days. We make our Client and Assistant matches carefully in every effort to create lasting partnerships. You will be provided with resume highlights and a complimentary session with the GYST Assistant we recommend before officially getting started.




What is the upfront commitment to work with a GYST Assistant?


The annual membership fee of $2,500 and your first month's Engagement fee are due upon completing our Client Agreement.Our Part Time and Full Time Engagements require a 3 month initial commitment which gives you and your GYST Assistant time to settle in, clean up the backlog and get traction on your projects.




Can I meet more than one GYST Assistant candidate?


Part of the value you receive from working with GYST is being able to skip the entire interview process yourself. We will recommend the GYST Assistant we think will best accomplish your goals and be a great culture match for you and your family. If, after your complimentary session, you would like to meet additional candidates we are happy to accommodate based on availability.




What happens in my complimentary session?


Your complimentary session is a 30 minute meeting for you and our selected GYST Assistant to get to know one another, review the stated scope of work, and make a plan for how you will get started in your work together. This initial meeting is our way of bringing everyone onto the same page to discover even more ways GYST can be of service.




What should I prepare for my first working session with my GYST Assistant?


After your initial inquiry call and 30 minute minute meeting, your GYST Assistant will be ready to take the lead and immediately begin working on everything you've already highlighted. Not much preparation is needed, but we do recommend keeping an ongoing list of tasks in order for your assistant to stay up-to-date on your needs.




What are the keys to success in my work with a GYST Assistant?


Thanks for asking! Like any strong relationship, communication is critical. We’ve designed mechanisms in our program to make it easy for communication to remain open and consistent, but a commitment from our Clients is required for the relationship to be productive. For more tips about working with an assistant check out The GYST Blog.




How can I access current GYSTList Partner perks?


You will receive emails telling you about the newest GYSTList offerings and your GYST Assistant is your GYSTList guide. If you are looking for a specific partner, let your Assistant know. Your GYST Assistant will also suggest our partners to you whenever relevant.





 

General

How does it work?


Unlike a staffing agency, where you are placed with one client and taken under their employ, GYST assistants are insured, bonded and employed directly by GYST. GYST Assistants are custom matched to Clients and typically work with 2-4 Clients to make up a flexible 20-30 hr work week. GYST Assistants report to their Account Manager for performance management, goal setting and professional development and the Account Manager is also a resource to your clients. Apply here to become a GYST Assistant.




How does GYST compensate Assistants?


GYST Assistants are paid hourly, DOE. Some benefits are available.




What is the part time commitment?


GYST Assistants are required to work with GYST Clients for a minimum of 20 hours per week. Many Assistants work more than that.




Can I work full time with GYST?


Occasionally we invite GYST Assistants onto our team who are looking for 30-40 hours/week of work. If you are looking for exclusively full time opportunities, please note that in your application.




Are there other career opportunities at GYST?


Yes! As GYST grows we look forward to bringing GYST Assistants into staff positions to grow with us. We have always been and remain, by Assistants, for Assistants.




How does Assistant/Client matching work?


GYST Assistants are matched with clients based on experience, skill set, personality and availability. GYST Assistants always meet Clients before officially beginning work together and have the final say about which Clients to work with.




How is my weekly schedule determined?


GYST Assistants and Clients set the schedule together based on availability and scope of work. Assistant should expect one standing session onsite for each Client weekly.




How quickly can I get started?


At GYST, we value our relationships and invest in our Assistants for the long haul. We have a multi-stage selection process that can take between 2-4 weeks and then culminates in a paid GYSTification training session. It can take 4-6 weeks to fill your Client roster after you've officially started.




What is the GYST interview process like?


At GYST, we invest in our assistants and want to make sure our opportunity is what candidates are looking for and that they will be with us for long term employment. This is reflected in our multi- stage interview. Successful candidates will fill out an online application, have a 30 minute phone interview, complete a Candidate Qualification Assessment work sample assignment, have an in person interview with a GYST Account Manager and then undergo a background check and 3-5 reference checks. The process typically takes around 2 weeks.




Why do experienced Assistants choose GYST over full time employment for an individual or family?


Many experienced assistants come to GYST for a change of pace after working in a 60 + hour work week environment. Seasoned assistants may also chose GYST because they are pursuing another career, typically in a creative or entrepreneurial field. Assistants also enjoy the community, resources, stability and career pathing that GYST provides, different from a traditional freelance opportunity.





Say Hi

Get Started

 Ready to meet your new assistant? Submit a request and let us connect you to the support you need.  

 

Jobs at GYST

How does it work?


Unlike a staffing agency, where you are placed with one client and taken under their employ, GYST assistants are insured, bonded and employed directly by GYST. GYST Assistants are custom matched to Clients and typically work with 2-4 Clients to make up a flexible 20-30 hr work week. GYST Assistants report to their Account Manager for performance management, goal setting and professional development and the Account Manager is also a resource to your clients. Apply here to become a GYST Assistant.




How does GYST compensate Assistants?


GYST Assistants are paid hourly, DOE. Some benefits are available.




What is the part time commitment?


GYST Assistants are required to work with GYST Clients for a minimum of 20 hours per week. Many Assistants work more than that.




Can I work full time with GYST?


Occasionally we invite GYST Assistants onto our team who are looking for 30-40 hours/week of work. If you are looking for exclusively full time opportunities, please note that in your application.




Are there other career opportunities at GYST?


Yes! As GYST grows we look forward to bringing GYST Assistants into staff positions to grow with us. We have always been and remain, by Assistants, for Assistants.




How does Assistant/Client matching work?


GYST Assistants are matched with clients based on experience, skill set, personality and availability. GYST Assistants always meet Clients before officially beginning work together and have the final say about which Clients to work with.




How is my weekly schedule determined?


GYST Assistants and Clients set the schedule together based on availability and scope of work. Assistant should expect one standing session onsite for each Client weekly.




How quickly can I get started?


At GYST, we value our relationships and invest in our Assistants for the long haul. We have a multi-stage selection process that can take between 2-4 weeks and then culminates in a paid GYSTification training session. It can take 4-6 weeks to fill your Client roster after you've officially started.




What is the GYST interview process like?


At GYST, we invest in our assistants and want to make sure our opportunity is what candidates are looking for and that they will be with us for long term employment. This is reflected in our multi- stage interview. Successful candidates will fill out an online application, have a 30 minute phone interview, complete a Candidate Qualification Assessment work sample assignment, have an in person interview with a GYST Account Manager and then undergo a background check and 3-5 reference checks. The process typically takes around 2 weeks.




Why do experienced Assistants choose GYST over full time employment for an individual or family?


Many experienced assistants come to GYST for a change of pace after working in a 60 + hour work week environment. Seasoned assistants may also chose GYST because they are pursuing another career, typically in a creative or entrepreneurial field. Assistants also enjoy the community, resources, stability and career pathing that GYST provides, different from a traditional freelance opportunity.





Want to learn more about GYST careers? Find out what we're about, and explore current opportunities.

Stay

IN THE LOOP

Sign up for helpful GYST tips, productivity recommendations, and more.

Who Are You?

Do you want to receive emails from GYST?*

CAREERS

CONTACT US

GET SOCIAL

  • Instagram
  • White Facebook Icon
  • White LinkedIn Icon

© 2021 by GYST  |  All Rights Reserved

Privacy Policy  |  Terms of Use

  • Facebook
  • LinkedIn
  • Instagram